Vendi Legal

Subprocessors

Effective August 25, 2026

Vendi uses the third-party service providers below to help provide the Vendi service. Each entry describes the purpose the provider serves and the general categories of Customer data they may process. Vendi does not sell Customer personal data, and Vendi does not disclose Customer personal data to advertising or credit-scoring providers.

ProviderPurposeData categories
Nylas, Inc.Google Workspace connectivity (Gmail read/send, Calendar read/availability)OAuth grant, email content and metadata for connected mailboxes, calendar availability
Meta Platforms, Inc.WhatsApp Business Cloud API and Facebook Login for BusinessWhatsApp Business Account identifiers, phone number identifiers, message content, delivery status, connection metadata
Twilio Inc.AI Phone: programmable voice and SMSInbound/outbound call metadata, recordings and transcripts, phone-number provisioning records
ElevenLabs Inc.Text-to-speech synthesis for AI PhoneText prompts sent to the model for voice generation
OpenAI, L.L.C.LLM inference for summarisation, classification, and reply draftingCommunication excerpts submitted for a specific inference request
MongoDB, Inc. (MongoDB Atlas)Primary application databaseAll tenant application data stored by Vendi
Emergent LabsDeployment and hosting platformApplication runtime, environment configuration

Changes to this list

Vendi will publish material additions to this list on this page before onboarding the new subprocessor. Customers who wish to receive advance notice by email may write to sales@vendi.so.

See also our Privacy Policy, DPA, and Data Deletion Instructions.